FAQ for Collision 2020 ticketholders

Can I get a refund after Collision from Home?
You can get a full refund of your ticket provided you complete the refund request form by September 23, 2020. Collision from Home will occur before that date.
Mon, 9 Mar, 2020 at 4:40 PM
Could I get a Web Summit or RISE ticket instead?
Yes – we would be happy to credit your Collision 2020 ticket towards either Web Summit 2020 or RISE 2021. 
Mon, 9 Mar, 2020 at 4:41 PM
How do I get a refund?
You can apply for a refund here. Once you complete the refund request, your refund will be issued within 21 days to the original means of payment. Please n...
Mon, 9 Mar, 2020 at 4:39 PM
How will I be refunded?
Your refund will be issued via the original means of payment within 21 days of completing the refund request.
Mon, 9 Mar, 2020 at 4:39 PM
Now that you've moved to an online event, what will happen to my Collision 2020ticket?
Anyone who has purchased a ticket to Collision 2020 will have their tickets automatically transferred to Collision 2021, and all ticket holders will be able...
Wed, 1 Apr, 2020 at 12:14 PM
What if I am unable to go or don’t want to go to Collision in 2021?
If you are unable to attend Collision 2021, you can get a full refund of your ticket provided you complete the refund request form by September 23, 2020. ...
Fri, 27 Mar, 2020 at 3:47 PM
When will I get my new Collision 2021 tickets?
Your Collision tickets will be automatically transferred to 2021. Collision 2021 tickets will be issued in the coming months. 
Mon, 9 Mar, 2020 at 4:42 PM