This is called the right to erasure and means that you can ask for your personal information to be deleted.

When you delete your account, we delete your data in accordance with our data retention policies. 

If you wish to make a request to delete your data, please contact us at

Sometimes it’s not possible for us to delete your data – for instance, if we have a valid legal basis for keeping it – but if that’s the case we will let you know.

Please note: If you’re requesting that we delete your data, we may require some identification to check that you are who you say you are.